FAQs

One Stop Plumbing

  • What plumbing services does One Stop Plumbing provide?

    One Stop Plumbing provides comprehensive residential and commercial plumbing services throughout the Hampton Roads region. Our service offerings include water heater repair and replacement, professional drain cleaning, faucet and toilet installations, sink repairs, garbage disposal services, sewer line repair and replacement, gas line services, high-pressure water jetting, plumbing remodeling projects, and complete commercial plumbing solutions.
  • Is One Stop Plumbing licensed and insured?

    Yes. One Stop Plumbing maintains full licensing, bonding, and insurance coverage. We guarantee all completed work and prioritize safety on every project we undertake. The business is owned and operated by Nevie Sessoms, who holds Master Plumber and Master Gas Fitter licenses issued by the Virginia Department of Professional and Occupational Regulation (DPOR).
  • What areas does One Stop Plumbing service?

    One Stop Plumbing provides services to residential and commercial customers across the Hampton Roads region. Our service area includes Chesapeake, Norfolk, Virginia Beach, Suffolk, Portsmouth, Hampton, and Newport News, Virginia.
  • Do you charge an hourly or flat-rate fee?

    Here at One Stop, we charge a flat-rate fee.
  • Do you provide written estimates?

    Yes, we provide a thorough, detailed write-up with all estimates and diagnoses.
  • Do you provide 24/7 emergency services?

    No, we do not provide emergency services after business hours, but we will accept emergency services during business hours.
  • Do you provide free estimates?

    Yes, we have a list of estimates that we categorize as free estimates. Please call the office for details.
  • What is your service fee?

    There is a $35 service fee with service and a $65 service fee if no work is done.
  • Do you offer a workmanship warranty?

    We offer a 1-year warranty on workmanship and a 30-day warranty on sewer clogs. No warranty on sewer clogs if roots, wipes, tampons, or negligence are found.
  • What payment methods or types do you accept?

    Visa, Mastercard, AMEX, Cash, Check
  • Do you offer any specials or discounts?

    We offer preferred customer, senior, and military discounts.
  • Can I pay my bill/invoice or make a payment online?

    Yes, you will be provided with a link with your invoice that you can click to make a payment.
  • What service plans do you offer?

    We offer preventative maintenance packages for the whole house, water heaters, and sewer systems, as well as water heater flushes.